3 Essential Things to Do Before You Leave Etsy

Are you dreaming of leaving Etsy and building your own independent handmade business? It’s an exciting step, but before you make the leap, there are some important preparations to ensure a smooth, successful transition.

Leaving Etsy means stepping away from a familiar platform, but with the right plan, you can grow your brand on your own terms without relying on Etsy’s fees or algorithm. Here are three essential things to do before you say goodbye to Etsy for good.

1. Download Your CustomerData & Sales History

Your Etsy shop contains a treasure trove of information - your customers’ contact details, order history, and financial reports. Before you close your Etsy shop, be sure to export this data.

Why? Because this info helps you:

• Stay connected with past customers for future marketing

• Understand your best-selling products and customer preferences

• Keep your bookkeeping and tax records accurate

Most importantly, having your customer contacts means you can start building relationships directly, outside of Etsy’s platform.

2. Notify Your Customers & Followers

When you’re ready to move your business, be transparent and communicate the change clearly. Use Etsy messages, your email list, and social media channels to:

• Announce your new website or online shop

• Share your reasons for moving and how customers can find you.

• Encourage loyal fans to follow you for updates and exclusive offers

This step helps maintain trust and loyalty, making sure your best customers don’t get lost in the transition.

3. Test Your Shipping & Fulfillment Systems

One of Etsy’s conveniences is their built-in shipping options and order management. When you leave Etsy, you’ll need to take control of these yourself.

Before fully transitioning, test your new shipping process to ensure it’s smooth and reliable. Consider:

• Packaging that protects your products and feels branded

• Shipping options that balance cost and speed

• Clear communication with customers about delivery times

Providing a seamless customer experience is key to earning repeat buyers and great reviews on your own platform.

Ready to Take the Leap?

Leaving Etsy is a big step but preparing with these three actions will set you up for success. Your handmade business deserves to grow with more freedom, lower fees, and direct connection to your customers.

If you want help crafting a step-by-step Etsy exit strategy tailored to your business, I’m here to help. Feel free to reach out or check out my free guide, Crack the Code on Visibility to start building your brand beyond Etsy.

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